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Supplier Qualification

The supplier profile page is the central hub for managing a supplier’s qualification lifecycle. It provides a tabbed interface covering general information, classification, qualification records, requirements, documents, SCARs, linked records, and an audit trail.

TabDescription
GeneralContact details, address, compliance flags, and general information
ClassificationCurrent risk classification and classification history
QualificationQualification records with outcomes and requalification dates
RequirementsAssigned qualification requirements with completion tracking
DocumentsUploaded supplier documents (certificates, agreements, audit reports)
SCARsSupplier Corrective Action Requests linked to this supplier
Linked RecordsRelated audits, nonconformances, and CAPAs
Audit TrailComplete history of changes to the supplier record

The supplier status can be changed from the profile header using the Change Status button. Available statuses are:

  • Draft — initial registration, not yet active
  • Active — registered and operational
  • Qualified — passed the qualification process
  • Conditionally Qualified — qualified with restrictions
  • Disqualified — removed from the approved supplier list
  • Archived — retained for historical reference only

When changing status, select the new status from the dropdown and click Save. The current status is excluded from the options.

The Qualification tab displays all qualification events for the supplier. Each record includes:

FieldDescription
Qualification NumberAuto-generated unique identifier
OutcomeResult of the qualification (e.g., Approved, Conditionally Approved, Rejected)
TypeQualification type (e.g., Initial, Requalification)
MethodHow the qualification was conducted (e.g., On-site Audit, Document Review)
DateWhen the qualification was performed
Next RequalificationWhen the supplier is due for requalification
ScopeDescription of what was covered in the qualification
ConditionsAny conditions or restrictions applied (for conditional qualification)

The system monitors requalification dates and displays alerts:

  • Overdue alert — shown when the next requalification date has passed, with a link to start the requalification process
  • Upcoming alert — shown when requalification is due within 90 days, displaying the number of days remaining

To create a new qualification, click the Qualify button in the supplier profile header or the Create Qualification button on the Qualification tab.

Requirements are qualification criteria that must be fulfilled before a supplier can be qualified. The Requirements tab provides:

A progress bar shows the overall completion percentage, calculated as the number of completed or waived requirements divided by the total. Below the bar, counts are displayed for completed, waived, and pending requirements.

Click Auto-assign Requirements to automatically assign qualification requirements based on the supplier’s current risk classification. This pulls from the configured requirement templates for the corresponding risk category.

Each requirement displays:

ColumnDescription
RequirementName of the qualification requirement
CategoryRequirement category (e.g., documentation, audit)
StatusCurrent status (Pending, In Progress, Completed, Waived)
MandatoryWhether the requirement is mandatory for qualification

The Documents tab lists all documents associated with the supplier, including:

ColumnDescription
DocumentTitle and document number
TypeDocument type (e.g., certificate, agreement, audit report)
StatusDocument status
ExpiryExpiration date (if applicable)
SourceHow the document was uploaded (internal or external)
ActionsDownload button

Documents can be uploaded through the supplier edit page.

The SCARs tab shows all Supplier Corrective Action Requests associated with this supplier. Each SCAR displays its number, title, status, and response due date. Click any row to view the full SCAR detail.

To create a new SCAR for this supplier, click the New SCAR button. The supplier will be pre-selected on the SCAR creation form.

The Linked Records tab displays related quality records from other modules:

  • Audits — supplier audits with type, status, and link to the audit detail page

When no linked records exist, the tab displays an informational message indicating that records from Audits, NCs, and CAPAs linked to this supplier will appear here.

The Audit Trail tab provides a complete record of all changes made to the supplier, including who made each change, what was changed, when it occurred, and the reason. Detailed logs can be accessed through the Log Trail module.