Runbook — HTTPSUptimeDown

Alert

HTTPSUptimeDown

Severity

critical

Audience

both

Owner

Phase 30.2 / KAN-292

What this alert will do

Blackbox-exporter probes every 30 seconds against the 8 production domains. If a probe returns non-2xx (or no response) for more than 2 minutes, this alert fires. audience: both because customers feel the outage directly.

Fallback procedure (until 30.2 lands)

# Which domain is down?
for d in hub.innoqualis.com docs.innoqualis.com campaigns.innoqualis.com workflows.innoqualis.com crm.innoqualis.com innoqualis.com; do
  code=$(curl -fsS -o /dev/null -w '%{http_code}' "https://$d/" --max-time 10 || echo "ERR")
  printf '%-40s %s\n' "$d" "$code"
done

Then chase by domain:

Domain	Backed by	Runbook
`hub.innoqualis.com`	innoqualis-backend + innoqualis-frontend	`InnoQualisBackendDown` / `InnoQualisFrontendDown`
`docs.innoqualis.com`	docs (Starlight)	`docker logs innoqualis-docs`
`campaigns.innoqualis.com`	Listmonk	`ListmonkDown`
`workflows.innoqualis.com`	n8n	`N8nDown`
`crm.innoqualis.com`	Twenty CRM	`TwentyDown`
`innoqualis.com`	PayloadCMS landing	`PayloadCMSDown`

Phase 30.2 spec

Last reviewed

2026-05-29 — ops (stub)