Runbook — RedisDown
RedisDown
Severity
Section titled “Severity”critical
Audience
Section titled “Audience”ops
Phase 30.3 / KAN-293
Fallback procedure (until 30.3 lands)
Section titled “Fallback procedure (until 30.3 lands)”Use the RedisConnectionIssues runbook — same diagnosis steps. The Phase 30.3 version will use a more direct “is Redis answering PING from inside the backend container” signal.
Related
Section titled “Related”- Phase 30.3 spec
RedisConnectionIssues— existing rule, same root cause
Last reviewed
Section titled “Last reviewed”2026-05-29 — ops (stub)